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WE ASPIRE TO XCEED

22 Years

Egypt-based Xceed provides the world’s largest firms and key government entities with the best multi-lingual Business Process Outsourcing (BPO) and shared services. We will help you achieve your growth objectives, through our tailored business solutions and customer management modules.

Our Primary Goal

Is to deliver superior quality and value to our clients throughout the CRM lifecycle.

20+ Years Experience

Xceed is a subsidiary of Telecom Egypt that was established in 2001. We started our First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice and Non-Voice transactions), and “Infrastructure Outsourcing” Services.

Sites

K

Employees

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Remote Agents

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Multi-channel seats

Our Innovative
Solutions

Are based on evaluating the client’s existing business models and enhancing them to achieve the goals of realizing client satisfaction and long term profitability

Customized End-to-end Solutions
that support the full CX journey

We provide 360 attention to our customer, thus providing a seamless integrated package of
customer care service to ensure customer satisfaction across different industries.

Solutions
Xceed Academy

Cultivating Xcellence for sustainable
success

We provide a unique learning experience that reshapes professional standards.

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our-people

Xceed greatest achievement is the XCEEDers. We believe that through the application of intelligence, reason and science, we provide our employees and clients with the best possible solutions and work environment where everyone can thrive professionally and personally.

People & Culture

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